Please review these terms carefully. By working with us, you agree to the guidelines below.
Pay
Pay is based on hours worked, tracked through the clock in/out system in your worker portal.
Your earnings are calculated at your assigned hourly rate × hours worked.
Clock in when you begin work and clock out when you finish — your recorded hours are used to calculate your pay.
Payment Timing
Payment timing depends on when we receive payment from the property management companies. We operate on Net 30 invoicing, meaning we receive payments in batches roughly every 30 days.
Pay runs every two weeks, typically on Mondays. The exact day may vary depending on when payments come in from the property management companies.
Some jobs may qualify for same-day or next-day pay, but this is not the norm — it depends on available funds at the time.
When we receive a batch of invoice payments, that determines whether we can pay out, when, and how much we're able to distribute.
In rare cases, payment may fall outside the two-week window. If that happens, we'll add an additional 10% bonus to your pay for the wait.
You can track all your earnings and payment status anytime via the Pay Stub link in your portal.
When a payment is sent to you, you'll receive a notification to confirm receipt in the portal — please confirm promptly so we know it reached you.
Payment Methods
We pay via Cash, Cash App, Venmo, or Apple Cash — whichever you prefer.
Let us know your preferred method when you start, and we'll use it consistently.
Scheduling & Commitment
Scheduled work: Management will communicate your scheduled work. You'll be notified of your assignments in advance.
Availability: You can manage your weekly availability from your worker portal. Keeping it current helps us schedule you effectively.
Cannot work a scheduled day: If you cannot work a scheduled day or your availability changes, notify management as early as possible. Repeated last-minute cancellations may affect future scheduling.
Arrival time: Unless a specific start time is shown, arrival time details will be provided — contact us if unsure.
On-the-Job Expectations
No phone use while working — keep phones in your pocket or bag.
10-minute break every 2 consecutive hours — take it, stay fresh.
Maintain a steady, consistent pace throughout the day.
Dress code: Wear clothes you're okay getting paint on. Closed-toe shoes or sneakers required — no flip-flops or sandals. No shirts with holes.
Tasks may include wiping down surfaces, helping unload/load the truck, cleaning brushes/rollers, sweeping, and (depending on skill level) touch-ups, rolling, or cutting in.
Performance & Ratings
After each job, you may receive a performance rating covering things like punctuality, attitude, quality of work, and pace.
Consistent strong ratings can lead to more shift opportunities and priority on high-paying jobs.
Constructive feedback is shared to help you grow — please take it in stride.
Independent Contractor Status
Helpers are engaged as independent contractors (1099), not employees.
You are responsible for your own taxes — no taxes are withheld from your pay.
A W-9 form may be required before your first payment.
You are responsible for your own transportation to and from job sites.
Communication & Issues
If you're running late, text or call immediately — communication is critical.
If you have an issue on-site (wrong unit, access problems, safety concern), stop and contact us before proceeding.
For pay-related questions, check your pay stub first, then reach out if something looks off.
These terms may be updated. Continued use of the helper portal after changes constitutes acceptance of the updated terms.